CAD supervisor unable to playback the recorded voice of CAD agent on uccx 7.x
CAD SP is unable to plyback the recorded voice of the agent. When i looked in to path (c:\programfiles\cisco\desktop_audio)of the recorded voice on UCCX server it is showing 1kb file size which should not be the case. Can anyone help me to know the probable cause of this issue.Agents are using cisco ip communicator .
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...