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Community Member

Call Attendant

Is that any type of addon software that a user can see the status of a phone of another user other than the Call Attendant. I am wanting to give multiple people access to see a list of users and there current phone status (On a Call, Free, Fowarded to Voice Mail, Fowarded). The directory does okay but does not update immediatly.

1 REPLY
Cisco Employee

Re: Call Attendant

what you're looking for is CUPS, it's a separate Cisco product and you can see all the info via the CUPC client

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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