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New Member

Call dropping after being on an extended hold.

I have a customer whose experiencing a problem with calls being dropped after an extended hold time. Customer will place calls and be put on hold, for 30min-1hr at times, then once the call is answered on the far end, the call will drop on my customer's side. Necessitating my customer to call back and begin the process all over again.

Using an UC540W-FXO-K9 [Version 15.1(4)M6, Release Software (fc2)], ROM: System Bootstrap, Version 12.4(24r)SB, Release Software (fc1). I'm directly connected to a SPA508G, Software Version 7.5.5, Hardware Version 1.0.3

2 REPLIES
Cisco Employee

You should start by

You should start by mentioning what call control, and version you use, and not just the problem.

EDIT: Apparently you just added the details while I was replying.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Yep. Forum n00b. Saw that

Yep. Forum n00b. Saw that everyone else was posting actual information, thought I'd do the same.

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