Call Forward for secondary lines

[Carlos Sarmiento]

Hi everybody

We recently migrated to call manager 8.6.2 and I want to know if it's possible  forward secondary lines, because when we activate call forward only works in primary line.

I read this http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080916196.shtml  , but I want to know if there an easy way which the final user can forward all his lines from the cisco phone.

Thanks.

[David Hailey · Accepted solution]

Call forward all from the phone via the Call Forward All softkey for secondary lines does not work natively at all.  There may be a 3rd party app or something along those lines but with the CUCM and phone itself, the answer is no.

Hailey

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[Carlos Sarmiento]

Thank you David, I appreciate your answer.

[Sandesh Rao · Accepted solution]

You could look into this 3rd party product; IPPhone callForwarder.

Please refer the below link for more information

https://supportforums.cisco.com/thread/2224903

Regards

Sandesh Rao

[Carlos Sarmiento]

Thanks Sandesh, I will check the 3rd party product

[garethpeart]

You can also give rights to access the ccmuser webpage. You can forward lines from there (if the cfa css is correct)

Gareth

[risilver]

So, Cisco takes the Attendant software away, and doesn't allow a PHYSICAL attendant device (a 7962 w/7915 for example) to actually perform attendant functions. That's F*#$&*%ng BRILLIANT.