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Call Forward to PSTN numbers not working

We have a CUCM version 8.6.  The call farward to internal extensions are working fine. But, to the PSTN numbers it is now working. We are able to call the PSTN numbers without any issue. Can somebody help us on this?

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Siva,

The most likely cause for this type of issue is the CSS that is applied @  the Call Forward All level on

the DN config page. Check out the CFWDALL CSS to make sure they are set with a level with

access to PSTN numbers

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

View solution in original post

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Siva,

The most likely cause for this type of issue is the CSS that is applied @  the Call Forward All level on

the DN config page. Check out the CFWDALL CSS to make sure they are set with a level with

access to PSTN numbers

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

Thank you Bob.

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