05-15-2006 03:45 PM - edited 03-18-2019 05:54 PM
Hi folks,
the Unity integration with CME 4.x works fine (TSP 8.1(2)). Now I could press the "messages" button, and query Unity pilot without problems.
But I've a question. How could I forward the calling to Unity mailbox?
Example.
on CME 4.x I've my ephone-dn number 601
The Unity integration conf is something like that:
telephony-service
voicemail 6600
!
ephone-dn 3 dual-line
number 6600 no-reg primary
name Voicemail 1
preference 1
no huntstop
!
ephone-dn 4 dual-line
number 6600 no-reg primary
name Voicemail 2
preference 2
!
ephone-dn 5
number A01 no-reg primary
name MWI Only
!
ephone-dn 6
number 6000 secondary 6001 no-reg both
mwi on-off
!
!
ephone 7
vm-device-id CISCOUM1-VI1
button 1:3
!
ephone 8
vm-device-id CISCOUM1-VI3
button 1:5
!
ephone 9
vm-device-id CISCOUM1-VI2
button 1:4
!
The integration works fine. 3 ports, 1 only for MWI. "messages" button calls 6600 (Unity pilot). On Unity system I've a subscriber "Me" with extension 601, as CME. I contact directly "601" mailbox.
But how to forward all calls for "601" to the specific mailbox on noan or busy event? a dial-peer perhaps?
I hope that's clear.
Any advice will be appreciated
Regards
Andrea
05-15-2006 08:24 PM
Use the following ephone commands for call forward
ephone-dn 20
number 601
call-forward all 6600
call-forward busy 6600
call-forward noan 6600 timeout 15
Regards,
Anup
05-16-2006 01:11 AM
well,
I've already tried that, but the calling is forward to Unity pilot, with generic greetings, and not directly to 601 mailbox (to leave a message).
I've tried the 'mailbox-selection' command too, but without success (maybe I don't understand that)
Any advice?
regards
Andrea
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