Hi I’m having problems with Call Forwarding. The scenario is below what I’m trying to achieve.
Call comes in to main DN number phone, if it is not answered after 3 rings it forwards to next number configured i.e. his 2nd line. If it does not answer within 3 rings the call goes back to the voicemail.
This is use to work in my old version of Call manager but couple of days back we have upgraded to 7.1.3 & the problem started.
We are having issues right now & my VM is working fine. Actually if the line 1 is busy it should go to line 2 & if it is not answered it should reach to VM but the call is getting disconnecting before it reaches to line 2.
I was sick & out of office still today. My issue is still pending & was escalated to Cisco TCA by Manager. I'll update the post once i find the answer. Once again thanks to everyone for all the suggestions.
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