We have configured an auto attendant with an extension XXXX, and created an CTI route point with same extension.
we have an operator phone with extension YYYY, whenever Operator gets a call, if its not answered by Operator, the call should get forwarded to auto attendant extension XXXX, where it plays our customized greetings which is not happening.
Instead of playing auto attendant Greetings, it plays " Hello, cisco unity connection messaging system, from a text tone telephone you may dial an extension at any time"
Configuration CUCM -- SIP Trunk -- CUC and in CUC -- Port Group -- Integration Method SCC
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...