call forwarding to mobile phone

[yeow_km]

how do I configure call forwarding to mobile phone if the person did not answer the calls after 4 rings?           

[Manish Gogna]

HI Yeow,

Is the phone registered to CUCM or CME ?

It is pretty simple for CUCM - set the call forward no answer setting on the Directory number page to the mobile number ( make sure to prefix 9 or any other prefix to match a Route pattern ) on CUCM.

For CME , you can use the call forward noan command.

You can find more details by searching on supportforums or google.

HTH

Manish

[Chris Deren]

Alternatively to Manish's great answer (+5) you can invoke single number reach (mobile connect) feature if you are on a version that supports it.

HTH,

Chris

[Manish Gogna]

That's a nice alternative from Chris [+5].

Configuring SNR on CUCM

https://supportforums.cisco.com/docs/DOC-27111

Configuring SNR on CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesnr.html

Manish

[yeow_km]

i have done the following on the CUCM, it still goes to voicemail if the call is not answered.

i m on version 9.1.2

[Manish Gogna]

Uncheck he Voicemail boxes in he picture. As long as the boxes are checked the desinaion number will be ignored and the forwarded call will always go o voicemail.

HTH

Manish

[yeow_km]

after I uncheck the voicemail option, it still does not goes to my mobile.

[Manish Gogna]

Are you rying to call from an external phone to trigger CFNA?

Is there a route pattern configured which starts with 99 or 9. , can you share the exact route pattern that you wish to use?

Manish

[yeow_km]

i managed to get it to work if I dial the full phone number.

if I dial internally, it does not work.

[Manish Gogna]

That's because you have left the 'Forward No Answer Internal' field blank, if you populate that one, even the internal calls would be forwarded.

HTH

Manish

[yeow_km]

it works perfectly now.