08-28-2007 12:15 PM - edited 03-18-2019 07:45 PM
I have a particular call handler that really isn't anything fancy. Standard reroutes the call and closed plays a greeting.
However, I created a Distribution Group so I could have muliple people be able to login to the Greetings Admin and change the greeting. I've got this setup for other call handlers already, but when change the Owner/Owner type on this particular handler and then attempt to call it, I get: "Sorry this system is temporarily unable to complete your call"
When I change the Owner/Owner Type back to any single user/subscriber, it works just fine.
I've deleted and recreated the CH as well as the groups now a few times. Still no go.
Anyone got any ideas?
08-28-2007 02:39 PM
Sounds like a bug. What version of Unity are you running?
Defect CSCec53192 matches the problem you describe; it existed in Unity 4.0(3), and it is resolved in Unity 4.0(3)SR1 and later.
Mike
08-29-2007 04:45 AM
Running Unity 4.0(2)
Thanks for the info, I'll check that out!
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