We have Unity Connection 5.0. I've set up information only lines for our patrons but cannot record anything of length as the greeting on call handlers is only 90 seconds. Is there any way to lengthen it? Or a way around it ? Thanks,
Hi Rob - I got back from vacation and was thrilled to find your message... Maybe an answer! Your description sounds like it is probably for Cisco Unity rather than for Unity Connections. Mine is an abreviated version of Unity and does not have the same settings apparently. I do have COS - but cannot asign one to a Call Handler - only to specific VM boxes. In the COS, I can change the length of the greeting. In our system a User if an actual VM box. I'm hoping you will see this as the ramblings of an idiot and tell me that you are indeed talking about Unity Connections and will then clarify for me what I cannot see.... As an aside, since I was gone so long, the link you provided was no longer working.
Thank you so much for your time. I really appreciate it.
Welcome back from vacation :) I was actually referring to the COS of the Subscriber who is recording the Call Handler Greetings not a COS for the Call Handler itself. Try changing the COS for a Subscriber to allow a Maximum Greeting Length higher than 90 seconds and then try to re-record the Greeting. This should work;
Do the following procedure to specify how long the recorded greeting of a user can be.
Rob, You are AWESOME, DUUUDE! (Actually, I don't speak that way in person). Thank you so much - that worked!! I just tested it out and found that it indeed allows me as much time as I set up in the COS. In Unity Connections, we have ... Users. I was able to assign a COS to myself as User, then add myself as Owner to a Call Handler, then record. Phew, I can't tell you how this will affect things in my organization. It's Big. I can FINALLY complete something! YeeeeHAAWWW. Thanks again!
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.