I have an auto attendant (call handler) on Unity 4.05. For simplification let's say there is only 1 option. This is number 4 to get the directory. All other keys are set to Ignore but are not locked. If during the greeting someone presses one of these keys, unity responds with "I did not recognize that as a valid entry". At this point the caller is sent to the Default Opening Greeting. If I lock the keys to ignore, Unity ignore the key input altogether, but then callers that know someone's extension cannot dial it. I would like to not lock the keys, but when someone presses one of the keys set to ignore, after the "I didn't...." message I would rather the caller be sent back to the previous call handler, not the Default opening greeting. I cannot seem to find where to control this.
This can be done by editing the error greeting (which is not exposed by default). The error greeting out of the box for all handlers and subscribers goes to the opening greeting call handler.
You can expose the error greeting in the SA interface using the Advanced Settings tool. You can also use BulkEdit to do the for all your handlers and subscribers if you like - there's a special option called "loop back to self" for the error greeting option that's made just for this type of thing.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...