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Call handler message distinction

the message recipient to a call handler has no way of telling which call handler the message came from. Is there a way to put in a distinction?

Perhaps the name of the call handler in the subject of the email?

2 REPLIES

Re: Call handler message distinction

If you have 12 call handlers, all with the same message recipient, I dont think there is a way to tell which one it came from. You would need provide a different message recipient for each CH.

Cisco Employee

Re: Call handler message distinction

For Connection this distinction is voiced. If you record a voice name for the call handler then it's voiced as "message for " when it's presented in the recipient's inbox.

I don't believe any version of Unity does this - I'd have to check to be sure on that.

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