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Bronze

Call Handler Report Not Reporting Much

I am running Unity 4.0(4) and when I run reports for my Call Handlers, they are showing no or hardly any traffic, yet we use Unity for our main auto attendant for all incoming calls. Out main menu Call Handler always show NO traffic. Does anyone have any ideas? I seen this bug (http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeg07962) in a previous post. I am running 4.0(4). Sound like the same issue to anyone else? Thanks!

1 REPLY
Hall of Fame Super Red

Re: Call Handler Report Not Reporting Much

Hi Mike,

This sounds like the exact same issue to me as well. It even references "Call Handler" Reports specifically. Looks like you might want the ES at minimum.

Take care!

Rob

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