I was wondering if anyone could tell me how to setup the call manager such that if a call comes in to a certain extension and it is either busy or not answered after 3 rings, it will be routed back to the operatior.
Thanks Ronak for your assistance. Our phone system is setup where if someone dials my extension, it will ring 4 times and goes to voice mail. My boss today decided that if the employee at that extension can not answer the phone after 3 rings, the call should go to the operator. I will try to change the settings according to the link above on my extension and see what will happen when a call comes in.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...