5. Build your implementation procedure which should include:
- prep tasks: Tasks that the install/upgrade guide told you to gather ahead of time. Also tasks that are custom to your environment, like change controls/SNMP alarms/etc.
- build tasks: Tasks for executing the upgrade (per the install/upgrade guide) that are tempered with institutional information (i.e. sometimes you have to add some special steps that are only applicable to your environment)
- post-build tasks: These are clean up tasks and other associated procedures per install/upgrade guide
- validation: You will want to run a validation plan to make sure things are working A-OK.
NOTE: I also recommend that you develop a validation plan that you can use before doing the upgrade. You will run the same plan after the upgrade. Basically, this will give you more confidence that everything works the same way it did before you decided to monkey with the system.
- backout plan: Make sure you have a clean path out of the change. Just in case. You want to have a plan because people never make good decisions at 02:00 when things are not going well. You have to have clear points where you can back out so that you don't work yourself into a corner.
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