call manager license issue

[baskaranm]

                   Hi,

i'm using cucm version 7.1.5. i'm trying to upload DLus . but after validaion window if i click on continue window disappears and file is not imported.

any help please

regards,

Baskar

[Jaime Valencia]

Have you tried restarting the license manager or the server?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[cmcglone]

hi Baskar

had a simlar issue today using IE7 to upload lic file on cucm 7.1.5  .. tried Firefox and it worked aok

havent had time to identify if it is a particular setting im IE7 as yet

c

[Rob Huffman]

Hi C,

You may be seeing this bug

CSCtj31708 - Unable to upload licenses with  Internet Explorer 6.0/7.0/8.0

Symptom: Licenses can't get uploaded when Internet Explorer 6.0/7.0/8.0 is used.

Workaround: use Firefox 3.6.3 to upload the licenses.

(0)

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Status:

Fixed

Last Modified:

Sep 25,2011

Known Affected Versions:

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Fixed-in:                          (12)

8.6(1.10001.1), 8.6(1.10000.43), 8.6(1.10000.1)

8.5(1.98000.3), 8.5(1.98000.2), 8.5(1.10000.5)

8.5(1.10000.26), 8.5(1.10000.2), 8.0(3.22027.1)

8.0(2.40007.3), 7.1(5.34055.1), 7.1(2.30010.2)

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Product:

Cisco Unified Communications Manager (CallManager)

Platform:

Dependent

Severity:

3 - moderate

Customer Reported:                          (40)

Cheers!

Rob

"Everything is broken" - Bob Dylan

[cmcglone]

yes Rob that looks like it ok ..many thanks !