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ali
New Member

Call Manger service won't start

I had a working Server with Call Manager version 4.1(3) and I installed ssh server software on the server and after the installation the Call Manager service just stopped and wont start again.

I have un-installed the ssh but that has not helped

Is there anything I can do to get things back to a working order

2 REPLIES

Re: Call Manger service won't start

Hi -

Hoping you broke your CCM RAID1 mirror set before installing ssh onto the server and were using BARS to back up CallManager? If you did, here is the BARS restore instructions -

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_installation_guide_chapter09186a00801ebeae.html

Note: If this just happened and you have a good mirror copy, you can try rebooting the server from this drive, which would not have the ssh software on it. And lastly, most important, I would call TAC on this. They may have another way to get your system back up and running, at least they'll give you the straight scoop and tell you whether or not you need to reinstall OS and CallManager.

Hope this helps! Ginger

ali
New Member

Re: Call Manger service won't start

I found out what the issue was I enabled a second NIC and configured it with a public IP address to download the ssh software and Call Manager does not support tow NIC's according to this documentation

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080875c6c.shtml

Thanks for your Help

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