Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call Park - Callmgr 7

Hi,

I am just wondering how I can achieve call park redundancy if i am restricted to using call park numbers 2001 to 2003.

It does not allow me to assign the numbers to  a Unified CM group of a sub-pub. 

I can only choose either the sub or pub but not a group.

Any help appreciated.

Thanks.

8 REPLIES
VIP Super Bronze

Re: Call Park - Callmgr 7

Call Park is server specific. If you have a two-node cluster it is common to split your range in half or possibly 80/20 to the subscriber/publisher. This depends how your phones are registered.

Example:

20[01]X - Node 1

20[23]X - Node 2

Cisco Employee

Re: Call Park - Callmgr 7

Redudancy is configured by creating the call park in all servers where phones will register.

The reason why call park is server specific and not CUCM group is because phones registered to X server can only use the call park range from thar X server, if they failover to Y server, then they'll use the Y server call park range.

As explained in the call park config all the DNs need to be UNIQUE within the cluster

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Park - Callmgr 7

Hi Java,

   I don't think that's correct, you can have the same DN's on each server.   Just seperate them via partitions, so it will look like:

Pub=233X (partition=park1)

Sub=233X (partition=park2)

Thanks...

Cisco Employee

Re: Call Park - Callmgr 7

No, they need to be unique

Introducing Call Park

Ensure that the directory number or range of numbers is unique.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fscallpk.html#wp1027206

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Park - Callmgr 7

Hi I think, bmcghee is right. It has to be unique but in means of number+partition combination, not only numbers.

The same doc also says:

Note Make sure that the combination of call park  extension number and partition is unique within the Cisco Unified  Communications Manager cluster.

David

New Member

Re: Call Park - Callmgr 7

I think Call Park has to be unique from number aspect, not number+partition. Consider the retrieving scenario, if you have 3 number, and you create 6 call park entries by 3 number x 2 partition, the 4th parked call would have duplicate on number (different partition though). How would you be able to identify which call is the one you want to retrieve by dialing the same number?

New Member

Call Park - Callmgr 7

Use 200[1-3] in PUB and 200[123] in SUB. It will work.

Call Park - Callmgr 7

Hi Paul,

the redundancy is tricky, you need to configure it with the same partition, but in two different ways.

for example if you want to configure 500-529 as a park numbers, kindly you can do the following

5[0-2]X for pubilsher

5[012][0-9] for subscirer

It will work for sure

HTH

Anas

please don't forget to rate the helpful posts

1175
Views
21
Helpful
8
Replies
CreatePlease login to create content