08-30-2007 12:26 PM - edited 03-18-2019 07:45 PM
I have CCM 6.0 and Unity 4.1. I need the ability to record all the call on a group of extensions and store them.
09-05-2007 01:27 PM
With unity, to record calls, you have to call into a set number within unity, and then conference the other party in to record the call.
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a0080080e2c.html
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