Hello Slavic, I didn't read your message on time. I actually achieved it with h323 gateway after I restarted the server. I didn't know I could sip trunk to achieve. I thought sip trunk was only meant for Imp, conductor and expreway. I would try it and see how it goes
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...