Dear all,
am using CUCM-BE version 7 (centralized) . I have a problem while transfering the call
or when using pickup at the HQ or at the branches.
Phone A calls the extension of phone B .Then phone B transfer the call to
phone C and hangs up. When phone C answer the call what appears on the screen of phone A
is still the name and the extension of phone B.
The same happens when using the pickup.
Phone A calls phone B. Phone B doesn`t answer and phone C uses the Gpickup and answer
the call. What appears on the screen of phone A is still the name and the extension of phone B.
Can U help please to solve my problem?