create a CTI RP with CFA to VM, create a call routing rule to get the call, send it to a call handler and after the greeting attempt a transfer to another call handler which has set under transfer options "yes, ring subscriber at this extension"
CUCM 101: CTI route points unless used for a JTAPI app (CUE, UCCX, UCCE, etc) never register but they can work forwarding calls. if used with a JTAPI app then you DO need to associate the JTAPI user to them, only then they will show up as registered
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...