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Community Member

Call Viewer in CUC 7x

1st time using Cisco Unity Connection. Where is Call Viewer or its equivilent found?

4 REPLIES
Cisco Employee

Re: Call Viewer in CUC 7x

there is no call viewer or equivalent on CUC 7.x, this are all the available tools:

http://www.ciscounitytools.com/CUC_2xTools.htm

EDIT: Rob you keep surprising me, had no idea they integrated the call viewer into RTMT on 7.x. keep learning from you =)

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Red

Re: Call Viewer in CUC 7x

Hi CCSI,

This is now under RTMT in UC 7.x;

Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 7.0(1)

Connection Port Monitor

Using the Port Monitor

This section describes how to use the Port Monitor for Cisco Unity Connection.

Procedure

--------------------------------------------------------------------------------

Step 1 In RTMT, in the Unity Connection menu, click Port Monitor.

The Port Monitor tab displays.

Step 2 In the Polling Rate field, accept the default or enter the number of seconds between updates in the data on the Port Monitor tab; then, click Set Polling Rate.

--------------------------------------------------------------------------------

Note Setting a low polling rate may impact system performance.

--------------------------------------------------------------------------------

Step 3 Click Start Polling.

The Port Monitor tab displays the status of all voice messaging ports on Cisco Unity Connection.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/rtmt_master/rtprtmn.html

Hope this helps!

Rob

EDIT: Hey Java, the feelings are mutual my friend!

Community Member

Re: Call Viewer in CUC 7x

Thks Rob, this is exactly what i needed

Hall of Fame Super Red

Re: Call Viewer in CUC 7x

Hi CCSI,

You are most welcome!

Cheers!

Rob

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