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New Member

Caller ID not display

Hi

I have configure CUPS and CUPC in CUPC, I do not receive call ID info if call comes from PSTN line. I can see Caller ID info in my pysical phone 7960 but i do not see in my communicator. All PSTN call is attended fist by attendent and transfer to perticular extention.

3 REPLIES

Re: Caller ID not display

Check that you have enabled "Forwarded Call Information Display" parameters, on the Line/DN configuration:

- Caller Name

- Caller Number

- Redirected Number

- Dialed Number

New Member

Re: Caller ID not display

Tried this, but didn't work. Opened a TAC case. Will post a solution when received.

New Member

Re: Caller ID not display

Let me know if you get the answer to this problem as it is not working for me either.

Thanks,

Doug

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