07-13-2009 11:33 AM - edited 03-18-2019 11:21 PM
Hi
I have configure CUPS and CUPC in CUPC, I do not receive call ID info if call comes from PSTN line. I can see Caller ID info in my pysical phone 7960 but i do not see in my communicator. All PSTN call is attended fist by attendent and transfer to perticular extention.
07-20-2009 06:55 AM
Check that you have enabled "Forwarded Call Information Display" parameters, on the Line/DN configuration:
- Caller Name
- Caller Number
- Redirected Number
- Dialed Number
08-03-2009 06:01 AM
Tried this, but didn't work. Opened a TAC case. Will post a solution when received.
08-05-2009 06:25 PM
Let me know if you get the answer to this problem as it is not working for me either.
Thanks,
Doug
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