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Bronze

Caller ID Retention

I'm having an issue where a few of my phones (2x7962 and 1 7961) Not retaining any caller ID information (missed, Received and placed). Phones on the same switch, with the same load and Device pool are not having any issues at all.

I've done a factory reset on all the affected phones with no luck. The only difference I see is that these phones do not show a time zone on their device wev page, whereas every other phone shows america/chicago as per the date/time group.

Anybody have any ideas on this?

Call Manager 8.5

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