Main # pointed to CTI RTPT which is CFWD ALL to VM pilot #. Routing rule for forwarded calls to point calls to Call Handler Greeting for Main #....Greeting gives callers choices to press 1, for Joe Smith, press 2, for John Jones and so on?.Up to this point all works well?.When I press any of the choices for the subscribers we go directly to the subscribers greeting?Caller Input is configured for Attempt Transfer and the Subscriber transfer setting is set for , Yes, Ring message recipient?s extension
I would first check that if you dial the target subscriber's extension number the Unity does the transfer. If so the problem is the Call Handler. Create a test handler with the same Caller Input options and test.
When I dial the extension of the Subscriber the phone rings 4 times then fwd to Vm and plays the subscribers greeting?.I have been play around w/ all of the different config settings on the Call Handler and Subscriber and seem to work OK?Just the one that I need to work not working, go figure?Murphy was a phone man, I guess
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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