All I want to do is give someone the option of hitting a number while listening to a message to transfer the call to another line (have the other line RING, not simply transfer them to someone else's voicemail). I am using Unity 4.0(5). Any tips?
When I do this (with a call handler or simply under the caller input section) the 'attempt transfer for' always sends the caller straight to the users voicemail greeting (instead of ringing the line). I had tried this method before I posted the question.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...