As this option (Use Calling Party's External Phone Number Mask) at route pattern is unchecked so whatever you have set on phone line's page (as u attached snap shot earlier) will not make any sense, as route patter's settings will overwrite it.
Is number which ends with 222 is pilot number ? might be service provider not converting it because your customer has not purchased number which ends with 164. So, best way to check at router end (debug isdn q931), if it shows ..164 there then you can check with service provider.
Moreover, below is the process to enable multiple debugs at a time, it will help preventing the router crash. Keep an eye on 'show processor cpu history' when enabling debugs one-at-a-time to ensure there is minimal impact.
term no mon
Conf t service timestamps debug datetime msec service timestamps log datetime msec no service sequence-numbers no logging console no logging monitor logging buffered 10000000 7 end
enable logs now..!
After the call, stop the debug and save in a new text file by using below command.
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