Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CallManager 4.1(3) - New Subscriber

Hi all

We are planning to install an addtional Subscriber into our existing Pub Sub cluster, does anyone have or know of the correct procedures to complete this.


Hall of Fame Super Red

Re: CallManager 4.1(3) - New Subscriber

Hi Richard,

This is for CCM 4.1(3);

Adding New Subscriber Servers to the Cluster After the Installation

If you need to add servers to the cluster, perform the following tasks:


Caution If you changed any NT Service passwords on the servers in the cluster, you must use the password utility to reset the passwords to the default by using the Admin Utility. The installation fails if you do not to perform this task.


1. Install the operating system on the subscriber server(s) by using the Cisco-provided operating system disks and the operating system documentation.

2. Verify that you configured name resolution, for example, DNS, before you install Cisco CallManager.

3. Install Cisco CallManager on the subscriber server(s) by using the Cisco CallManager Installation, Upgrade, and Recovery Disks 1 and 2.

Make sure that you enter the publisher database server name correctly, so authentication to the publisher database server can occur.

4. Upgrade to the version of Cisco CallManager that currently runs in the cluster.

5. Install the same Cisco CallManager service release and operating system hotfixes/service patch that you have applied to the existing cluster.

6. **Reboot all nodes in the cluster.**

From this doc;

Hope this helps!


CreatePlease to create content