When a call is forwarded to an extension within a hunt group and it reached the end of the hunt group is there anyway just to keep the phone ringing. At the moment after 10 seconds(default RNA)it drops the call as if it is moving onto the next hunt group number. What I want is if there is no answer on the last number is for it to keep ringing or deliver back the engaged tone. I tried adding a second Hunt group to the Hunt list with the RNA set to 180 (max) but stil no joy. Any Ideas
Sorted this. Dont know if it something to do with the ver of CM (4.2.3). But if a removed all line groups from the hunt list and add them all back in then is worked. Issue was if I had a line group in a hunt list and then at a later stage added another line group, then even reseting the Hunt List didn not seem to work. But removing all line groups from the HL and then re-inserting them seemed to do the trick
Odd, but thanks for the follow up. I know on 4.2 and higher, you can have hunt group members login and log out of the hunt groups This is a huge feature customers love from 4.1x going to 4.2x and higher.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...