It used to be when you called an extension, it would ring five times and then instantly the call would connect to the unity voice mail box tied to that DN.
Now, when you call an extension it still rings five times, but then you hear a pause and then it rings another three or so times before Unity picks up. Also on the calling party's phone after the first five rings it now displays 'To 8000' which is our VM pilot port.
This is throwing off the users. Any ideas why and how to fix this from displaying the VM port and the additional rings into VM
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...