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Community Member

Calls routing to Deleted DN 4.1.3SR5

Hi Guys,

I have 4.1.3 SR5 and after a DN was deleted, calls are still ringing through to it. I have seen other posts with a similar problem and they suggest there is a bug for this for which i need the I.D. I have tried searching for it but cannot find it. Also, can you confirm a reboot will fix this for now.

2 REPLIES
Community Member

Re: Calls routing to Deleted DN 4.1.3SR5

repost of prior summary post provided by another poster:

Replied by: rob.huffman - TELECOM ANALYST, MOUNT ROYAL COLLEGE - Feb 28, 2008, 7:36am PST

Hi Chris,

Not this again eh :) I beleive the problem is related to a bug in the sr5b Service Release. I know that this doesn't fix this problem in the short term (there are some ideas in the attached threads), but long term, upgrading to the latest 4.1(3) SR should fully alleviate this problem. Here are three similar threads with the crazy Partition issue;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbf716b/0#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Service%20Providers&topic=Voice%20over%20IP&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbe71fb

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddf5cf4

I'm sure that you are sick of having these problems everytime you go to do a simple change.

Hope this helps!

Rob

Hall of Fame Super Red

Re: Calls routing to Deleted DN 4.1.3SR5

Hi Bruce,

Just to add a little to the good info from David;

CSCsj30852 Bug Details

CM 4.x - Inactive or Unassigned DN with CFA still forwards calls

Symptom:

Calls placed to a DN that has been deleted from a phone are forwarded to the CFA destination set on the DN when it was deleted.

Conditions:

This was observed in CM 4.1(3) sr5b

A phone has a DN assigned to it and the phone has a CFA destination configured. The DN on the phone is deleted from the phone, but CM still routes calls to the CFA destination

Workaround:

Add the DN back to the phone, remove the CFA setting and update the phone. This will remove the improper CFA and the DN can then be removed without this issue. Status

Fixed

Severity

3

1st Found-In

4.2(3)

4.3(1)

4.1(3)SR5

Fixed-In

4.3(1.80)

4.3(1)ES10

4.1(3)ES119

4.2(3)ES39

Hope this helps!

Rob

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