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New Member

Can a user manage BLF/Speed Dials?

I have CM 8.6.2.20000-2 and a variety of phone models (6941, 8945, 9951).

I am setting up a 9951 phone with two CKEM 36 button line expansion modules. I have a mixture of speed dials and BLF/speed dials configured on the expansion modules.

Everything is set up correctly and working just fine.

However, I like to give my users the ability to manage (i.e. delete, change, update) speed dials on their own. With the plain speed dials, they can do this from their CM user settings web page. There are no options for them to manage the BLF/Speeddials. I'm assuming this is by design, but does anyone know of a way to give them access to change the BLF/speed dials?

Thanks

Chris                  

4 REPLIES
Cisco Employee

Can a user manage BLF/Speed Dials?

Correct, that's WAD, BLF is ONLY configurable via CCMadmin.

Another option, which I'm not even sure as I don't work on development, is via AXL.

Someone with AXL experience might chime in and say whether it's possible or not.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Red

Can a user manage BLF/Speed Dials?

Hi Chris,

Just thought I would add this reference to the great tips from Java (+5 "J")

Unified CM Speed Dial Presence

Unified CM supports the ability for a speed dial to have presence  capabilities by means of a busy lamp field (BLF) speed dial. BLF speed  dials work as both a speed dial and a presence indicator. However, only  the system administrator can configure a BLF speed dial; a system user  is not allowed to configure a BLF speed dial.

From the CUCM 8.x SRND;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/presence.html#wp1084090

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

New Member

Can a user manage BLF/Speed Dials?

That's what I figured. I was just hoping someone had figured out a way around it.

Thanks Rob and Java!

Hall of Fame Super Gold

Can a user manage BLF/Speed Dials?

Chris Penny wrote:

That's what I figured. I was just hoping someone had figured out a way around it.

Thanks Rob and Java!

Like not an option for you, but with CME users can set/edit/delete their own BLF and speed-dial from the phone interface itself.

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