Re: Can Business Attendant Console be co-resident?
From what I gather, it must be Server 2003. If its not in the notes to be VMwared, then it has to be a box.
Now, I have heard this done, but its not supported.
At the AC desktop, run VMware 2003 virtual machine, load the ARC software (or whatever) then the client on the desktop. There you go. One machine. Only problem is that if that machine is down, no calls to Console.
As for co-resident, did you mean on another server? Im sure it could, but if AC is important to the customer, keep it separate.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...