04-17-2006 01:50 PM - edited 03-18-2019 05:47 PM
HI
UM4.0...
I setup blank greeting with a transfer to ext 1111. By default, unity will say "wait while I transfer your call"
I want to change this for just one subscriber and not globally. Is there a setting to blindly transfer without this prompt?
Thx
04-17-2006 02:56 PM
Yes you can. Under the "Call Transfer" --> "Transfer type" settings on the subscriber. Make sure "Release to switch" is enabled vs. Supervised transfer.
04-17-2006 03:00 PM
Hi -
In Unity 4.2(1) there is a new setting on the Call Transfer page for a subscriber. It is called While transferring, notify caller? You can check the box Do not play the "Wait while I transfer your call" prompt.
Ginger
04-18-2006 11:28 AM
"Release to switch" doesn't work as I tried that prior to the post.
Ginger...any workaround on 4.0 as I can't really upgrade to 4.2 right now.
thx
04-18-2006 11:54 AM
The feature was actually added in 4.1(1) - but since you're at some undetermined version of 4.0(x) (there are 5 revs of 4.0(x) released - 4.0 is not specific) and you can't upgrade there is no supported way to get rid of the prompt you want. There is an unsupported way to go about it - you can check out this thread for more details:
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