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New Member

Can Jabber for Windows in desk phone mode supports video call ???

Hi,

We have recently deployed Cisco Jabber for Windows 9.0 in our UC. I have a query that previously we are using CUPC 8 in which if we are using it in desk phone mode we are  getting video call options, but if we are using Cisco Jabber for Windows 9.0 in desk phone we are not getting video call option ?

Does Cisco Jabber for Windows 9.0 in desk phone mode supports video calling ???

Thanks in advance...

Aditya

2 ACCEPTED SOLUTIONS

Accepted Solutions
Super Bronze

Can Jabber for Windows in desk phone mode supports video call ??

Hi


No, it does not support video in desk phone mode. Only in softphone mode in the first release.

The next release will apparently have this feature... but I wouldn't advise holding your breath.


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Super Bronze

Can Jabber for Windows in desk phone mode supports video call ??

Hi

There's no document that lists all the things that are 'missing' AFAIK.

My list so far:

No option to enable 'meetings' status without goign to CUpuser web page!

No video on desk phone calls

Cannot add contacts who are not CUPS users

And from what I've read around the place, these possibly apply:

No CUPS failover support

Weaker application support (Outlook/Sharepoint only?)

SSO Only supported with Webex/Cloud, not on prem/cups

no SRTP/TLS support

https://supportforums.cisco.com/thread/2146492

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES
Super Bronze

Can Jabber for Windows in desk phone mode supports video call ??

Hi


No, it does not support video in desk phone mode. Only in softphone mode in the first release.

The next release will apparently have this feature... but I wouldn't advise holding your breath.


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Can Jabber for Windows in desk phone mode supports video call ??

Hi Aaron,

Thanks for this info, but is their is any document regarding the same, if yes can you please share...

Rgds,

Aditya

Super Bronze

Can Jabber for Windows in desk phone mode supports video call ??

Hi

There's no document that lists all the things that are 'missing' AFAIK.

My list so far:

No option to enable 'meetings' status without goign to CUpuser web page!

No video on desk phone calls

Cannot add contacts who are not CUPS users

And from what I've read around the place, these possibly apply:

No CUPS failover support

Weaker application support (Outlook/Sharepoint only?)

SSO Only supported with Webex/Cloud, not on prem/cups

no SRTP/TLS support

https://supportforums.cisco.com/thread/2146492

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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