Can not add user to Untiy Connection

[omarboji1020]

I cannot add user to Unity Connection,

while when i access Phone System Basics page , and then go to Edit menu the Cisco AXL Servers not activated.

[Tommer Catlin]

Have you configured the system to use this with CUCM? If you are using CUCM, you create the users in CUCM, then Sync/Import to Connection.