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can't access unity admin page

unity 3.13, ex55 offbox, nt 4 domain.

I have a administrator cos user(unitywebadmin) who could access the admin page, but now I am getting the following error:

Access denied

You cannot access the Unity System Administration web pages.

hr=-2146959355

Please see your system administrator for more details.

I have one service account called unitysvc as service account for the unity services.

What could be the problem, is the unitywebadmin or unitysvc having privilledge issue?

Thanks

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