Can't Delete User from Unity Connection

[Joe Della Valle]

We have a user who left the company which we need deleted in Unity. This user was set up as a receptionist.

When I attempt to delete her I get error " One or more users could not be deleted because they are referenced by other objects in the database. To clean up the references please save or review the User References Log File."

When I look at the account I don't see any area for dependencies? Could this user be associated to a VP's voicemail or something? If so, how do I break any links attached to the user account?

Thanks...

[Rob Huffman · Accepted solution]

Hi Joe,

That is certainly the easiest way to go I've had to do this many times

when a user leaves without letting us know and has shared their PIN with

their replacement. You can change the Displayname, firstname,lastname,

alias and SMTP address and you are good to go.

Cheers!

Rob