Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can't generate subscriber report in Unity 4.2(1)

Hi,

The reporting is normal in the morning and he can generate some Failed Attempt reports. However, the user reported that the Unity can't generate the same report (i.e. subscriber reports) after lunch hour. No reporting is in queue in the status monitor and no output in the report share folder of the unity server after a hour. There are no special errors in the Event Viewer.

Is there anything I can verify to check in Unity for the status/health of reporting system? Are some services Out of Service to cause this event? Thanks!

1 REPLY
New Member

Re: Can't generate subscriber report in Unity 4.2(1)

The problem described by user is incorrect. The reporting system is still fine. However, I'll also like to know how to know if the reporting system is still working or not (other than using status monitor)

Thanks!

104
Views
0
Helpful
1
Replies
CreatePlease login to create content