I am running CER 1.3(2) with Call Manager 4.1(3)SR4D and I am unable to see phones on the ERL Management page. My CTI route point registers with CM. I am also able to see the switches under switch ports. I have configured the SNMP community strings on all of the CMs and CER and restarted the services. Any ideas?
Also wanted to add the error we are receiving in the log. Here it is.
240: Sep 26 08:35:23.187 GMT-700 %CER-CER_PHONETRACKINGENGINE-3-ERROR:Thread-9 :GetCCMList$1 run com.cisco.nm.lib.snmp.futureapi.SnmpReqTimeoutException: SnmpRequestTimeout on 10.101.0.10 while performing SnmpWalk(*) at index = -1
The problem with this was two-fold. There was a space after the SNMP string and also the password was incorrect for the CTI Manager. I had put the password for the CM User. Hope this helps someone in the future.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.