Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can't update config in IPCCX due to backup

I have a really old version of IPCCX 4.05 and I can't add a user to the IP-Phone agent application because the server thinks there is a backup going and there isn't one running. Here is the error I'm seeing:

Error while handling the input request.

Config Changes are not allowed during 'Backup' operation, which was started by 'bigcheese' at 'Thu Jun 07 11:07:55 CDT 2012 '. Please try again after 'Backup' is complete

I  did a search and the only thing I could find was that another that said this:

"We used to experience this issue with CRS v4 which was on Windows platform (only run archieve.exe to clear the flags)" - How do I clear the flags?

Since we're on 4.05 TAC won't help, has anybody else run into this and fixed it?

Thanks.

John

1 REPLY
New Member

Can't update config in IPCCX due to backup

I got it working Duh! Ran a new backup and cleared it up.

240
Views
0
Helpful
1
Replies
CreatePlease to create content