Can we have call conference using G729 in CUCM 8.0.3

[vinumarkose]

Hi,

whether cucm 8.0.3 support conference when codec is g.729.In earlier versions of CUCM  I know that conference is supported only in G.711 codec.

If it is not supported in 8.0.3 , whether we have an alternate solution.

Scenario.

This is a contact centre setup using CVP version 8.0 ,UCM version8.0.

Agent wants conference  call between IVR and customer. The  agent is in  remote location from server connected through WAN..All servers incuding CUCM are located in same location . We use g.729 codec across WAN

[Jaime Valencia]

The SW CFB from CUCM only supports G711 in ANY CUCM version.

Your options are either a HW CFB, XCODER or switch all to G711.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[vinumarkose]

Thanks javal

vinumarkose