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New Member

Can we use only CUP to make a call without using a deskphone ?

I want something like IPCOM + IM feature to use in customer computers.

Thank for your advice

4 REPLIES
Hall of Fame Super Silver

Re: Can we use only CUP to make a call without using a deskphone

You can configure CUPC to be used as Softphone rather than control hard phone. Take a look at the CUPC user guide for how to accomplish that.

HTH,

Chris

New Member

Re: Can we use only CUP to make a call without using a deskphone

I can't register cupc 1.2 to cm 6.0 (status is always unknown) and the softphone status is show conecting all the time

If i register CUPC with Desk Phone this problem won't be happen.so i wondering how to use only CUPC how to register it.

Thank a lot for your answer

Hall of Fame Super Silver

Re: Can we use only CUP to make a call without using a deskphone

How did you configure CUPC in CM, what device name did you assign to it?

Chris

New Member

Re: Can we use only CUP to make a call without using a deskphone

I follow the document below

CUPS_Lab_v2.4

Cisco Unified Presence Administration Guide Release 6.0(1)

Device name is UPCA123509 USER ID:A123509

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