Re: Can you recommend good CDR management/query tool for CUCM 6.
I haven't investigated any freeware programs that do this, but be sure any application you investigate does NOT install anything on your CUCM servers. If you change your mind on considering a purchased solution, I really like the Avotus call accounting application and have personal experience with its predecessor, MDR SwitchView with CallManager. This is one of those products that exemplify "you get what you pay for". Since I'm throwing my opinion in here, you may also want to consider an application that captures your CUCM CMR traffic data. It can be very useful to gather statistics on:
Quality of Service (QoS) metrics – per individual call
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...