Cannot access individual subscribers in the Unity SA.
I'm upgrading the Unity 3.1(5) to 4.0(5) in the NT4.0/Ex5.5 off box environment and problem on the service configuration wizard step but looks the Unity is running okay except cannot access the individual subscribers in the SA menu. display the subscriber is okay but always showing a specific users even select the others. I found the [DirectoryId] set to <NULL> for all of subscribers.
Can I resolve the subscriber accessing issue as now even not success the full migration steps?
Re: Cannot access individual subscribers in the Unity SA.
If the DirectoryID is NULL that means the directory sync did not work (or was not done at all) - how, exactly, did you do the migration? A straight upgrade would not remove the DirectoryId values in the database - was this a rebuild/reinstall?
You can force the directory synch to kick off manually if you want by running "setup -sync" from the \commserver\configurationsetup\ folder - this wont hurt anything regardless but it will go through and try to synch any accounts for users/DLs that are not linked to a directory account. If this does not work you'll want to look at the SQLSyncSvrxxx.log file in the \commserver\logs directory and open a TAC case.
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the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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