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New Member

Cannot delete user in Unity

I'm trying to delete a user in Unity.   When I hit delete, it looks like it deletes, but if I search for them again they are still there.

I believe the Unity version is 4.0. 

There is an error in the log:

--------------------------------------------------

Event Type: Error

Event Source: CiscoUnity_DalDb

Event Category: Startup

Event ID: 31003

Date: 11/9/2010

Time: 9:16:30 AM

User: N/A

Computer: PERFUNITY

Description:

Last Category An error occurred in attempting to remove 01FF9C4361497ABC4E0060B16C852574B3 from the directory.

For more information, click: http://www.CiscoUnitySupport.com/find.php 

--------------------------------------------------
There is also an error that it cannot access the Domino server
--------------------------------------------------
Event Type: Error
Event Source: CiscoUnity_DominoMonitor
Event Category: Error
Event ID: 1035
Date: 11/9/2010
Time: 9:07:53 AM
User: N/A
Computer: PERFUNITY
Description:
[Thread 10061] Error connecting to socket (domino1.dominoserver.com). Please verify Lotus DUCS has been installed on this server. 0x0000098C
--------------------------------------------------
I don't think that's a Domino server that we use any more for Unity, but it's still up and running.   Does it need to be able to see that server in order to delete the user?
Thanks,
- Marc

2 REPLIES

Re: Cannot delete user in Unity

Your Unity obviously thinks it's integrated with Domino.   So, the first problem to resolve is figuring out why the 2 systems cannot talk properly.  You'll continue to have issues if you don't.

Hailey

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New Member

Re: Cannot delete user in Unity

I got it figured out...  The user didn't have a mail file specified in the Domino directory.   Once I specified the mail file it let me delete him him Unity.   Man that's picky!

Thanks,

- Marc

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