05-31-2012 12:18 PM - edited 03-19-2019 05:00 AM
Hi
I am unable to make external call to 1866 .. number using a particular externsion. Incomings are fine. I took the ccapi inout debugs and the disconnect cause value = 31. Ephone-dn has secondary number as well - not sure if this is causing the problem. Not sure where to start from!
Regards,
05-31-2012 12:40 PM
Are you calling in from outside to this number?
What type of circuit is it?
Can you post the debugs?
Chris
06-05-2012 09:59 AM
Hi Chris
I am trying to call 1866.. number from extension 204 which is one of the extensions in the company. Its an FXO line. Debugs are attached here. Moreover, there is a secondary extension configured and in the debugs I think that the external call initiates from 204 but later the calling number changes to the secondary number '0100'. I think this may be the problem but am not sure. I think you may find the following helpful.
ephone-dn 561 dual-line
number 204 secondary 0100 no-reg primary
label 204
call-forward busy 399
call-forward noan 399 timeout 20
ephone 37
device-security-mode none
mac-address 8843.E155.23F7
ephone-template 16
max-calls-per-button 2
username "BPoerstel" password 111111
speed-dial 3 702 label "Page"
paging-dn 2
type 504G
button 1:561
Regards
06-05-2012 12:38 PM
Can you provide realted dial-peer configuration that matches 1866.. and "debug voice dialpeer"?
Chris
06-08-2012 08:42 AM
dial-peer voice 3034 pots
description BillPoerstel
translation-profile incoming BillPoerstel_Called_39
incoming called-number 0100
direct-inward-dial
port 0/3/0:23
dial-peer voice 66 pots
trunkgroup ALL_T1E1
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 91[2-9]..[2-9]......
forward-digits all
no sip-register
dial-peer voice 67 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91[2-9]..[2-9]......
forward-digits all
no sip-register
dial-peer voice 76 pots
trunkgroup ALL_T1E1
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 3
destination-pattern 91866.......
forward-digits all
no sip-register
dial-peer voice 77 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 91866.......
forward-digits all
no sip-register
06-12-2012 09:04 AM
Hi Chris,
Did you had chance to look at the debugs?
Rgds
06-12-2012 11:34 AM
Looks like whatever is on the other end of your pri is sending a disconnect with cause normal, unspecified. What is on the other side and can you track the call there?
One thing to note is you are sending a calling party number of 0100 which you provider may not like.
Sent from Cisco Technical Support Android App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide